| Class |
IT Consultancy and IT Enabled Services |
Description |
| Group |
Business Continuity Planning and Design |
 |
| Service |
Data Center Reliability Upgrade Design |
Developing DC upgrade specifications and design based on gaps discovered during DC Reliability Assessment |
| Service |
Data Center Recoverability Upgrade Design |
Developing DC upgrade specifications and design based on gaps discovered during DC Recoverability Assessment |
| Service |
Data Center Business Continuity (DR) Site Design |
Developing DC site specifications and design based on resiliency requirements defined during Business Continuity Program Assessment |
| Service |
ICT Resilient Architecture Design |
Developing ICT specifications to provide a resilient configuration defined during ICT Recoverability Assessment |
| Service |
ICT Resilience Strategy Design |
Developing ICT strategy to provide a resilient infrastructure based on Business Process Impact Analysis |
| Service |
ICT Resilience Program Design |
Developing ICT specifications to provide a resilient infrastructure based on Business Continuity Program Assessment |
| Service |
ICT Resilience Plans Development |
Developing ICT resiliency plans to provide a robust resilient infrastructure based on Business Continuity Program Assessment |
| Service |
IT Recovery Plan Development |
Developing ICT plans to provide a reliable recovery infrastructure based on Business Continuity Program Assessment |
| Service |
Business Continuity Plan Development |
Developing Business Continuity Plans and procedures to manage a Business disruption events |
| Service |
Crisis Management Plan Development |
Developing Plans and procedures to manage an ICT Crisis disrupting business process |
| Service |
ICT Technical Recovery Procedure Development |
Developing Plans and procedures to perform ICT Technical Recoveries during business process disruption |
| Service |
Business Unit Recovery Procedures Development |
DDeveloping Business Unit Continuity Plans and procedures to manage a Business Units disruption events |
| Service |
Business Continuity Management and Testing |
Developing Business Unit Continuity Plans Testing and Test Management procedures |
| Service |
Availability Management |
Providing Business Continuity and ICT Availability management skills to support operations |
